Designing Delightful Bots

Interactive exhibit
Jayneil Dalal

In this hands-on talk, Jayneil will share his journey of building chatbots for the IA Summit and Big Design conferences to reduce the workload on the conference organizers. Attendees will learn about the best practices for conversational design from interviews he conducted with AI startups such as Lemonade, x.ai etc. In the grand finale, Jayneil will do a live demo of the official MidwestUX slackbot to show how machine learning and design blend together to create delightful bots.